Contact Us

Have a question? We’re here to help! You can reach us by filling out the contact form, sending us an email, giving us a call, or chatting live with a member of our team. We aim to respond to all inquiries within 24 hours, Monday to Friday.

Direct Contact

+353 15639720

Contact our Sales Team:

sales@assaygenie.com

Get Technical Support:

techsupport@assaygenie.com

Check the Status of an Order:

orders@assaygenie.com

Chat Now!

Chat with a real person now! Our team is online from 8 AM – 6 PM GMT. If you message us outside these hours, we’ll get back to you first thing in the morning!

Distributors

We partners with distributors across the globe to provide local access to our products.

View Gloabl Distributors

FAQs

We partners with distributors across the globe to provide local access to our products.

Check Out Our FAQs

About Us

We partners with distributors across the globe to provide local access to our products.

Learn More About Us

Real People, Real Support

"Assay Genie has a great customer service. They always reply quickly and efficiently, and help however they can. Their products are excellent."

- Caroline on Trustpilot
"The Assay Genie team was great to work with. The team was very responsive, they promptly provided me with any assistance I requested, and thoroughly answered any questions that I had. I look forward to continuing working with this team in the future."

- Erika on Trustpilot
"The company's customer support is exceptional, always responsive and helpful."

- Ripon on Trustpilot
"Superb Customer service."

- John on Trustpilot
"Clear communication, very quick delivery, item worked as described! Would do business here again"

- Darragh on Trustpilot

Meet Some of the Genie Team!

At Assay Genie, we're here to help every step of the way. Whether you need guidance choosing the right product, updates on your order, or expert support after your purchase, we've got you covered.